DO I NEED TO PURCHASE EXTRA INSURANCE?
Proof of personal comprehensive and collision insurance is required from rental vehicle drivers. Your personal insurance is the best protection for you and your rental vehicle. You are responsible for the vehicle and all equipment while it is in your possession as agreed to in the Rental Agreement.
WHAT IS MOTOURLY’S CANCELLATION POLICY? ** Different during Pilot time period
If you cancel prior to 30-days in advance of your trip, then you will receive a full refund, less credit card transaction fees. Between 30-days and 15-days prior to scheduled pick-up date, you will receive half of your deposit back, less credit card transaction fees. You will not get any refund on your deposit if your reservation is cancelled within 2-week of your pick-up date. Motourly will not refund fees due to bad weather. We may recommend some alternative activities if inclement weather is anticipated.
IS EMERGENCY ASSISTANCE AVAILABLE DURING OUR TRIP?
CAN I PURCHASE EQUIPMENT THAT I REALLY LIKE?
CAN MOTOURLY GET TICKETS TO PARTICULAR EVENTS AND/OR GAMES?
DO I NEED A VALID US DRIVERS LICENSE?
You must have a valid US driver’s license, a valid major credit card and proof of insurance.
HOW DOES BILLING WORK? ** Different during Pilot time period
A 25% deposit is due at the time of booking. The balance is due upon vehicle pick-up or delivery. If you do not have a valid major credit card, then we cannot rent you a vehicle or sell you a trip or event package. A $1,000 pre-authorized security deposit will be applied to your credit card a security deposit. This is not a charge on your card but simply an authorized $1,000 “hold” until the vehicle is returned in good condition.
CAN MOTOURLY ASSIST WITH TAILGATING DETAILS & INSTRUCTIONS?
Within the Motourly Trip Planning App, you can find the “Tailgating Map of Insider Information”. In it you will find suggestions for each school of …
• What time to arrive on campus
• Favorite spots to set-up your tailgate camp
• Recommended Food / Drinks
• Packing-up & Heading to the game
• Pose game activities
• Rules of Conduct & Departure
• University rules & Related Links
DO I PICK-UP THE VEHICLE OR WILL IT BE DELIVERED?
ARE THERE ANY HIDDEN OR ADDITIONAL FEES?
WHAT ESSENTIAL STUFF SHOULD I / WE PLAN TO BRING?
Food, beverages and personal products (like toiletries) will not be included with the Motourly gear.
CAN I TOW A TRAILER WITH A MOTOURLY VEHICLE?
CAN I DRIVE ON DIRT OR GRAVEL ROADS? CAN I GO OFF-ROAD ON UN-MAINTAINED ROADS OR TRAILS?
CAN I RENT A VEHICLE IF I AM AN INTERNATIONAL VISITOR?
HOW MANY PEOPLE CAN SLEEP IN & ON THE VEHICLE?
CAN YOU PROVIDE OR RECOMMEND LOCAL FISHING GUIDES?
… more to come …